Contact Us

Phone

Consult with an expert to get assistance with your account or to explore options for new accounts and loans.

For branch hours, please reference Locations & ATMs.

Available Call 800.845.5025
Live Chat

Use our secure live chat option to consult with an expert about your accounts or to discuss other accounts and loans.

Available

Member Contact Center & Live Chat Hours

2023 Business Hours
Monday7 AM - 7 PM CT
Tuesday7 AM - 7 PM CT
Wednesday7 AM - 7 PM CT
Thursday9 AM - 7 PM CT
Friday7 AM - 7 PM CT
Saturday8 AM - 1 PM CT
SundayClosed

2024 Holiday Closures

2024 MCC Holiday Hours
New Year's DayJanuary 1
Memorial DayMay 27
Independence DayJuly 4
Labor DaySeptember 2
Thanksgiving DayNovember 28
Christmas EveDecember 24
(Open until 2 PM CT)
Christmas DayDecember 25

Member Contact Center & Live Chat Hours

2023 Business Hours
Monday7 AM - 7 PM CT
Tuesday7 AM - 7 PM CT
Wednesday7 AM - 7 PM CT
Thursday9 AM - 7 PM CT
Friday7 AM - 7 PM CT
Saturday8 AM - 1 PM CT
SundayClosed

2024 Holiday Closures

2024 MCC Holiday Hours
New Year's DayJanuary 1
Memorial DayMay 27
Independence DayJuly 4
Labor DaySeptember 2
Thanksgiving DayNovember 28
Christmas EveDecember 24
(Open until 2 PM CT)
Christmas DayDecember 25
Secure Message

Get the help you need and keep your sensitive account information safe by sending a message through our secure messaging platform in Digital Banking.

To send a message, click below to log in to Digital Banking.

Send a secure message
Appointment

Meet with an expert over the phone to discuss new accounts and loans.

Book a call
Branches

Visit your local Connexus branch to speak with one of our associates. Please call ahead for availability.

Find a branch
Mailing address

Connexus Credit Union
PO Box 8026
Wausau, WI 54402-8026

Note: For loan payments or payoffs, please follow the instructions on the Pay my Loan page as the mailing address is different.

Fax

715.847.4747

Feedback

Thank you for your interest in helping Connexus Credit Union improve our website, app, services, or products. Click below to open our feedback survey.

Open survey